Security

Enterprise-Grade Security You Can Trust

At Agentiiv, we understand that your data is your most valuable asset. That's why we've built our platform with security and privacy as foundational pillars, not afterthoughts. Here's what sets us apart:

🛡️ SOC 2 Type I Certified

We've successfully completed our SOC 2 Type I audit, demonstrating our commitment to the highest standards of security, confidentiality, and availability. This independent third-party validation means:
  • Rigorous Controls: Our security controls have been designed and tested by certified auditors
  • Industry Standards: We meet or exceed enterprise security requirements
  • Continuous Monitoring: Our security posture is regularly evaluated and improved
  • Transparent Reporting: We provide detailed security documentation to enterprise clients

🔐 Data Protection & Privacy

Your Data Stays Yours
  • Never Used for Training: Unlike some AI platforms, your data is never used to train our models
  • 30-Day Deletion Policy: Client data is automatically deleted after 30 days unless otherwise specified
  • Encryption Everywhere: All data is encrypted at rest (AES 256-bit) and in transit (TLS/SSH)
  • Data Residency: Your data is stored in secure, compliant data centers in Canada and the US
Privacy by Design
  • Minimal Data Collection: We only collect what's necessary to provide our services
  • User Control: You have full control over your data with rights to access, correct, or delete
  • No Tracking: We don't track your personal information for advertising or other purposes
  • Confidentiality Agreements: All our team members sign strict confidentiality agreements

🏗️ Infrastructure Security

Enterprise-Grade Architecture
  • Microsoft Azure: Built on Azure's secure cloud infrastructure with multi-region redundancy
  • Multi-Factor Authentication: Required for all system access
  • Role-Based Access Control: Strict permissions ensure users only access what they need
  • Network Security: Advanced firewalls and intrusion detection systems protect against threats
Continuous Monitoring
  • 24/7 Security Monitoring: Automated systems watch for suspicious activity around the clock
  • Vulnerability Management: Regular security scans and prompt patching of any issues
  • Incident Response: Documented procedures for rapid response to any security events
  • Backup & Recovery: Automated backups with tested disaster recovery procedures

👥 Human Security

Trusted Team
  • Security Training: Mandatory security awareness training for all team members
  • Clear Policies: Comprehensive security policies and procedures guide all operations

🔍 Compliance & Governance

Regulatory Alignment
  • Privacy Regulations: Compliant with applicable privacy laws and regulations
  • Regular Audits: Annual security assessments and continuous improvement processes
  • Risk Management: Formal risk assessment and mitigation programs
Transparency & Accountability
  • Security Documentation: Detailed security policies and procedures
  • Incident Reporting: Clear processes for reporting and addressing security concerns
  • Regular Updates: Ongoing communication about security improvements and changes

🤝 Your Role in Security

While we handle the heavy lifting, security is a shared responsibility:
Best Practices for Users
  • Use strong, unique passwords for your Agentiiv account
  • Don't share your login credentials with others
  • Report any suspicious activity immediately
  • Keep your devices and browsers updated
Enterprise Clients
  • SSO is available if needed
  • Reporting is available to monitor usage within your organization
  • Notify us of any security incidents or concerns